City and County Healthcare Group (“the group”) and each of its subsidiary companies has made explicit in its Modern Slavery Policy its commitment to ensuring that its business and supply chains are free of the exploitative practices of slave labour and human trafficking.

This statement provides contextual information on the group and its operations and supply chains and explains what has been done in the financial year 2018-19 to ensure that the group does not support modern slavery or human trafficking in any way.

The group acknowledges that at this stage the tangible actions it has taken are limited, but as detailed in the Modern Slavery Policy, the group intends to take further actions over the coming years to give effect to its stated commitment to ethical business operations.

This statement has been written to give effect to s.54(9) of the Modern Slavery Act 2015.


City and County Healthcare Group is a group of companies (as at May 2019) which provide community-based health and social care support services across the United Kingdom, mostly under contract to the public sector. Personal care for older and disabled people living in their own homes makes up the large part of the services provided, but companies in the group also provide some more complex, specialised support, including health care.

The group operates to all intents and purposes as a single organisation with one management structure and a single policy framework, governance arrangements and supply chain (see below).

The group’s staff are directly employed and enjoy full employment rights under UK law. Most front-line employees delivering care are employed on a flexible basis without guaranteed hours of work, but work is typically consistent throughout the year and is not seasonal.

Supply chain

As a provider of personal services in the community, the group’s procurement needs are relatively simple, covering mostly:

  • Rental, furnishing, equipping and maintenance of local offices (including utilities);
  • Implementation and maintenance of IT and communication systems;
  • Equipment, uniforms and supplies for care workers;
  • Marketing and communications;
  • Recruitment and HR;
  • Accommodation, travel and other routine business needs;
  • Legal, accountancy and consultancy.

The group does not currently use any non-UK suppliers directly.

What we did in 2018-19

In the financial year 2018-19, as part of its overall development of supply chain transparency, the group introduced routine checks on the arrangements its suppliers have in place for eliminating any modern slavery and human trafficking from its supply chains. It achieved this by:

  • Reviewing and updating its probity and sustainability policies, both of which include specific references to modern slavery;
  • Reviewing and updating its safeguarding and whistleblowing policies, both of which include references to modern slavery;
  • Including modern slavery and human trafficking awareness in care worker training, to equip them to identify signs of such practices in the communities in which they deliver care;
  • Requesting that all its suppliers complete a supplier questionnaire detailing the arrangements they have in place in respect of eliminating modern slavery and human trafficking from their supply chains.

What we are doing in 2019-20

In the financial year 2019-20, the group will:

  • Update its supplier policy to including a supplier code, giving effect to its probity, sustainability and modern slavery policies;
  • Ensure that all existing suppliers have completed an ethical supply chains survey, including reference to modern slavery and human trafficking;
  • End relationships with suppliers that are unwilling or unable to comply with the supplier code or that are found to be involved in modern slavery or human trafficking (or other unethical business conduct);
  • Provide training for those with procurement responsibilities covering modern slavery in general and the systems and practices described above.


Any enquiries about this statement should be directed to

This statement published May 2019.